Data Protection

All the information collected from the customers/buyers are protected and secured. We don’t share any information gathered from our website.

All your information are secured and safe.

 

Payment

Mode of payments are available online through partners gateway. All payment made from our side are secured and safe.

We do have the facilities of Pay on Delivery for the domestic states only. We also provided direct bank payments apart from online payment through payment gateways. All the payment made to toward the company will send a notification either by sms or email to the buyers/payments.

 

Return Policy

Cancellation and Refund policy:

a. Cancellation and Modification of Orders shall be subject to the acceptance by the seller. Cancellation is allowed only after giving valid reasons to our Customer.
Service Executives.

b. Any order cancelled after the SM Enterprises has confirmed with Tele calling Verification,
SM Enterprises shall in its sole discretion charge cancellation fee, which may charge up to the Order
value.

c. For collecting such cancellation fee from the purchaser, SM Enterprises reserves its right to
(a) collect it from the refund amount, if any, of the Order value or part thereof, as the case may be;
OR (b) recover the due cancellation fee from the first subsequent Order. d. Cancellation fee shall be charged on subsequent Order for Cash On Delivery (COD)
types of orders.

e. Refunds shall be processed in the manner as they are received i.e. Payment with Credit Card will be reverted to the Credit Card Account. Refund amount will reflect in your account within 7 working days.

f. All Refund Status and acceptance of cancellation will be notified through Customer’s registered Mobile number and the e-mail.

2. Late or missing refunds

a. If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
posted.

b. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us  at enterprisessm92@gmail.com.

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